UpTime Protection Plan

Protect your investment. Maximize your uptime.

Protect your business from significant costs associated with downtime. Graco's proactive and flexible service plans are designed to help increase equipment uptime and return on investment. Each package is backed by experienced technicians and gives you that extra-added peace of mind.

SERVICE PLANS

• UpTime Installation - Ensure a seamless integration of new equipment into your process
• UpTime Maintenance - Eliminate unexpected downtime and reduce repair expenses
• UpTime Extended Warranty - Add protection by extending your Graco warranty
• UpTime Parts - Put an end to waiting for parts
• UpTime On-Call - Call the technical assistance team for a priority response when planned maintenance is not an option
• UpTime Training - Protect your investment with equipment operation and maintenance training

Take advantage of the Graco UpTime Protection Plan to protect your equipment and productivity. And count on quick, experienced service. Learn more.

Commitment to service

We stand behind our line of Gusmer-Decker equipment with strong service and technical support. Faster turnaround times for parts and service means less downtime and increased productivity.

Our technical service and sales team is geographically diverse throughout the United States and Canada. We are committed to providing you with one of the best technical service teams in the in-plant polyurethane processing equipment (IPPE) industry.

• Technical support
• Lab services
• Demonstrations
• Chemical system trials
• Customer service
• On-site service

Technical assistance/Customer service

Technical assistance: 1-800-746-1339 or OhioTA@Graco.com

Customer service: 1-800-746-1334 or OhioCS@Graco.com

"Mike from Gusmer-Decker's tech support serviced our equipment. Mike was absolutely amazing. I have undying respect for their technical support, because they can always solve our problems." - Kent Reynolds, Alchem Inc., Anchorage, AK